This morning, the morning AFTER I had left B&N at 1 am because we uselessly stayed open to sell Brisingr to about 20 people, I went into work (AGAIN) at 10 am. And I was met with a lovely project to build a metal display in the biography bay. No directions -- I only knew where the fixture was. In pieces.
So I brought the metal shelves out to the section, and spent a few minutes trying to figure out how to put it together. For the life of me, I couldn't get it. So I called a manager, Frank, to help me out. He managed to find a few more pieces in the receiving room, so I told him I thought I could figure it out from there.
20 minutes later, I was surrounded by books and metal shelves -- in the humor section. I had to dismantle the same type of fixture there so I could see how to put it together. And I found my problem.
I was missing the most important piece. The shelf that attached to the bay. Right.
Apparently it was bent so badly when it arrived that it was unusable. And no one figured out it was important until I had wasted 40 minutes of my life trying to figure this all out.